Shipping policy
Effective Date: July 23, 2026
Thank you for shopping with ShopaholicPro, operated by Kothiya Enterprise. This Shipping Policy explains how we process and deliver your orders.
Order Processing
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Orders are processed within 1–2 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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During peak seasons, sales, or promotional events, order processing may take slightly longer.
Shipping Time
Estimated delivery times are:
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Within India: 3–7 business days
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Delivery timelines may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
These delivery timelines are estimates and are not guaranteed.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Any free shipping offers will be clearly mentioned on the website or during promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking details, where available.
Delivery
Please ensure that the shipping address and contact details provided during checkout are accurate.
If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.
Delayed Shipments
While we strive to deliver all orders on time, delays may occur due to:
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Weather conditions
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Natural disasters
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Public holidays
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Courier service disruptions
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Government restrictions
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Other events beyond our reasonable control
We appreciate your patience in such situations.
Damaged or Missing Packages
If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery with:
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Your order number
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Photos of the package and product (if damaged)
We will investigate the issue and provide an appropriate resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.
International Shipping
Currently, ShopaholicPro ships only within India unless otherwise stated on our website.
Contact Us
If you have any questions regarding shipping, please contact us:
Business Name: Kothiya Enterprise
Brand: ShopaholicPro
Email: shopaholicpro@outlook.com
Phone: +91 82384 62053
Address: Street No. 1, Dharma Bhakti New Laxmi Society, Near Varudi Auto Garage Street, 150 Feet Ring Road, Rajkot, Gujarat – 360004, India.